WHAT DOES A PROPERTY MANAGEMENT COMPANY DO?

The simple answer is that they manage investment properties.  But there are many tasks associated in ensuring your asset is well protected.  Most landlords do not know or understand all the Legislation requirements and tasks that need the property manager attends too.

We have prepared an outlined list of roles that we will complete whilst managing your property. 

This is why you should choose Property Management HQ.

PRE LEASING

  • Complete a Management Agreement & be appointed as your agent

  • Establish an appropriate rent with the investor or landlord

  • Organise advertising and promotion of your property (via internet, newspapers, industry contacts, for lease signs & rental lists) Personally show prospective tenants through the property

  • Offer feedback from inspections

  • Complete application for tenancy, and 100 point ID check

  • Thorough screening of all tenants, employment & personal references

  • Communication with landlord on prospective tenants, this means the applications are approved by you

  • Complete all relevant documents, as required under the Residential Tenancies Act, including: 1.  Confirmation of approval to tenant, including costs required 2.  Preparation of the Residential Tenancies Agreement 3.  Residential Premises Condition Report, including photographs 4.  Rental Bond Lodgement 5.  Photocopies of all keys provided to tenants 6.  Preparation of the Tenant Welcome Kit. 

    DURING THE TENANCY

  • Tenants Welcome Kit (comprehensive booklet to ensure a smooth well planned tenancy)

  • Rent payments are monitored on a daily basis

  • Strict Arrears Control and Management

  • We organise Repairs and Maintenance when required

  • We conduct Regular Market Rent Reviews to maximise your rent

  • Routine Property Inspections with full report, including photographs

  • We attend the Consumer Tenancy & Trader Tribunal if required

  • Communication – prior to lease expiry

  • Thorough Final Inspection including water calculation charges

  • Communication with landlord prior to any bond collection refund

  • We Provide a Quarterly Investor newsletter

 

ACCOUNTS & FINANCIAL REPORTING

  • Fully computerised detailed prompt monthly statements

  • Automatic payments to your bank account – monthly or fortnightly

  • Full list of proposed disbursement dates

  • Collection and payment of outgoings, such as water consumption

  • Detailed End Of Financial Year reporting statement, with Income & &Expenditure Report

WE OFFER

  • Fully Accredited and Qualified Staff

  • Personal Service – Deal directly with the same person

  • We know you and your property

  • Attend courses, updates and seminars regularly

  • We know the rental market, and keep ahead of market trends

  • A well defined Operating Policies and Procedures

  • We guarantee great service

  • Honest, reliable and professional management

  • We have the ability and expertise to manage your property with little stress to you

MAXIMISE YOUR INVESTMENT  

You don’t want to be a Property Manager.  Do you?

We will look after your property as our own. We choose the right applicants, select with you the most suitable and referenced tenants.  We achieve the highest possible rent, and ensure your property is well maintained.  We provide prompt service andcourteous attention at all times.

- We offer Personal Attention

We provide the highest level of customer service to you as investor clients and also to your tenants.  We are contactable any time of the day, you actually get to speak to the manager of your property and not the junior staff member who isn’t in control. We offer this personal service with the latest systems and technology available.

- We are very tenant selective

We meet all applicants in person at your property to show them first hand, in this time we can get to know them.  Keys are never handed to any prospective tenants. All Residential Tenancy Applications are submitted with 100 point ID check to confirm the applicants identity.  A comprehensive reference check is completed on all prospective tenants.

- When your home is vacant we….

Advertise your property on our own website, on www.realestate.com.au . Real estate.com.au is the most searched real estate website in Australia.  Prospective tenants can view your property on line 24 hours a day, 7 days a week, making looking for a property an easy process from them.

- Maximise your Rent Return

We do not just collect your rent.  We manage your investment property, protect your asset and maximise your rental return.  We conduct regular thorough property inspections, report to you including photographs of your property where possible, we offer advice on how to keep your investment maintained to allow the best overall return.


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